Compare · Church Community Builder

Roost vs Church Community Builder

CCB is capable, but the day-to-day grind is real: dated screens, a weak app, reporting nobody can run. Roost keeps the capability and fixes the friction, then makes the move genuinely painless.

Complaint by complaint

Every CCB frustration, with a real answer

These are the things churches tell us they are tired of. Here is what each one becomes in Roost.

What wears you down in CCBHow Roost answers it
Dated, clunky, unintuitive screensA modern, fast, role-based interface with global search and two-click actions
A steep learning curveRole-specific home screens, guided onboarding, in-app tours, and power tucked one layer down
A weak mobile appA first-class app for members and staff that covers every module, not a stripped directory
Reporting only an expert can runA visual builder, saved searches, plain-language querying, and pre-built reports
Confusing, underused process queuesVisual drag-and-drop pipelines with automation, owners, reminders, and SLA tracking
Awkward searchOne command-bar search across people, groups, events, gifts, and settings
Painful duplicate managementProactive duplicate prevention plus a smart, conflict-aware merge tool
A clunky group-leader experienceA leader-first mobile toolkit: one-tap attendance, messaging, resources, apprentices
A blunt permission modelGranular access by role, field, record, and campus
Finicky check-inMulti-mode, offline-tolerant check-in with fast labels and real child security
Slow, declining supportTiered support with clear response targets, in-app chat, and a self-serve knowledge base
Lock-in worriesAn open API, pluggable payment processors, and export you control
A hard migration off CCBA built-in one-click importer with mapping, preview, and rollback

Migration is a product, not a ticket

Move your whole church in an afternoon

We built importing to be a first-class part of Roost, with a preview and a rollback so you are never flying blind. Most churches are up and running the same week they decide.

  • One-click CCB import with field mapping and a full preview
  • People, households, groups, giving history, and custom fields come across
  • A rollback button, so a test import is genuinely risk-free
  • A migration concierge for larger and multi-site churches

We will walk in with you

No long services contract to get help. Guided onboarding and in-app chat are part of every plan.

1

Connect and preview

Point the importer at your CCB export. Roost maps people, households, groups, giving history, and custom fields, then shows you exactly what will land before anything is saved.

2

Clean as you come

Built-in tools dedupe records, normalize phone numbers and addresses, and fill obvious gaps. You arrive tidier than you left, not with the same mess in a new place.

3

Practice in a sandbox

Train your team and test your setup in a safe copy. When you are ready, go live. If anything looks off, roll the import back and try again. No fear, no lost data.

Nothing gets lost

History is preserved, financial records stay intact, and inactive people are archived, not deleted. You keep everything you built.

Your team will not revolt

Role-based home screens and tours mean volunteers and staff feel at home fast. Less retraining, fewer support tickets, more goodwill.

You stay in control

Open API, pluggable processors, and export on demand. If you ever leave, you can. That is what keeps software honest.

Also weighing Planning Center? See that comparison or view all three side by side.

The move is easier than staying

Leave the friction behind

Start a free account, run a test import from CCB, and see your church in Roost before you commit to anything.